New function: full display of long names in the e-banking table view

Based on client feedback, we have improved the table view of e-banking: starting with the September release, long designations (e. g. customer names, title names, etc.) that were previously displayed as dotted lines can be displayed in full length on mouse-over.

To display a full name, simply move the cursor over the corresponding field until the name appears in a pop-up. Please note that this option is only available for fields that were previously shown in abbreviated form. All other fields remain visible as before.

New display option available for the e-banking table view

Starting with the September release, we will be offering a new, more compact table view in e-banking. This additional view is available to all users both in the online banking table view and in the portfolio analysis. Compared to the previous display, the new view enables a much more compact arrangement of the data.

It is therefore particularly suitable for clients with large amounts of data or for using online banking on smaller screens. 

Your personal settings, such as the columns displayed or their order, are retained even when switching between views. This allows you to easily switch between the two views as needed at any time. The view is changed as usual via user settings (click Username > Settings).

Changes to the Excel export "Date" field and empty fields

To further optimise user-friendliness, we have made adjustments to Excel export in e-banking. So far, the "Date" field has been exported as a text field and not as a date field, which required a manual conversion to be able to evaluate the data correctly. Starting with the September release, this field is now exported directly in the date format. This eliminates the need to adjust the data manually, which saves you time and simplifies the process. 

In addition, empty export fields are no longer marked as "NaN" (Not a Number) but remain empty. This also facilitates the automated further processing of data, as the "NaN" supplement had to be manually removed in some cases before. These improvements help to make your work processes more efficient and further increase user-friendliness.

Elimination of card fees via e-banking self-service

Starting with the September release, you can take advantage of free self-service actions on Visa debit cards when you perform them via e-banking:

• Block debit card
• Unblock debit card
• Order replacement card
• Order new PIN

These changes apply to all digital LLB applications, including online banking, the mobile banking app and the LLB Banking app. 

Please note that the known fees will continue to apply when these actions are performed through your client adviser.

Introduction of a new function: the scan function of the LLB Banking app can now also be used to transfer invoices into online banking

Starting with the September release, all clients who have already moved to the LLB Banking app will have a practical new feature at their disposal: they can scan invoices via the LLB Banking app and transfer them directly to online banking for further processing.

This function was frequently requested by our corporate clients in particular, as many invoices are received as hard copies and payment transactions are usually processed via online banking. The new function allows you to scan paper invoices conveniently using the LLB Banking app without having to manually enter the data in online banking or the LLB Banking app.

In online banking, you will find the new payment method "Scan in the app". When you select this payment method, a dialogue box appears describing the individual steps in detail.

Once you have scanned your invoices using the LLB Banking app, you can continue to process them directly in online banking. To make further processing easier for you, the scanned payments are displayed at the top of the "My payment" page via the "Scanned" filter. If you wish to release the payment at a later date, the scanned payments will remain visible at the top of the overview page until they are processed further.

Clicking on each payment opens the corresponding payment details. Once all mandatory fields have been filled in, the release can proceed as usual. If information is still missing (e. g. the amount), you can add it manually in the usual payment dialogue and then release the payment.

Legal adjustments: a second factor is now always required for login and transaction authorisation via the LLB Banking app and wiLLBe

For legal reasons, we are introducing an additional security measure with immediate effect: a second factor is now always required for authorising logins or transactions via the LLB Banking and wiLLBe apps. This applies to the confirmation of 2FA push notifications from online banking and wiLLBe Web.

By default, biometric protection (such as fingerprint or facial recognition) is requested if it is activated on your mobile device and used as an authentication method for the LLB Banking app or wiLLBe. If you have already activated biometric authentication, the change will be implemented for you without any further steps.

If you have not activated biometric protection, your device PIN will be requested as a second factor in future. When you confirm for the first time, a dialogue box with further information is displayed.

If no device PIN is activated on your mobile device, you will be informed when starting the app that you must set the device PIN in the device settings to be able to use the app. Activating your device PIN is recommended in any case to ensure the security of your mobile device.